Diseño de producto turístico para personas con discapacidad visual en el Complejo Arqueológico Mateo Salado, ubicado en el distrito de Cercado de Lima, en el límite con los distritos de Breña y Pueblo Libre
Fecha
2021
Autores
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad Antonio Ruiz de Montoya
Resumen
El Perú cuenta con el Programa de Turismo Social estipulado en los artículos 45 y 46 de la Ley General de Turismo que garantiza el acceso a actividades turísticas a minorías vulnerables, siendo una de ellas las personas con discapacidad visual (PDV). Objetivos. Esta investigación busca diseñar un producto turístico para PDV en el Complejo Arqueológico Mateo Salado (CAMS) teniendo como base informativa las percepciones de esta población frente al acceso y experiencia turística en complejos arqueológicos, y sus expectativas con respecto a un potencial producto turístico para PDV en el CAMS, así mismo las condiciones y oportunidades que ofrece la administración de este espacio para desarrollarlo. Metodología. Es de carácter cualitativo con enfoque de fenomenología psicológica, descriptiva y aplicada. Para esto, se realizaron entrevistas a profundidad a PDV que han visitado algún complejo arqueológico, a una autoridad de una organización de PDV, una especialista de productos turísticos de una agencia de viaje y la autoridad del área de gestión socio cultural del CAMS. Resultados. Las PDV entrevistadas consideran que estos espacios no son accesibles por lo que deben ser dotados de elementos referidos a infraestructura y servicios. Asimismo, la administración del CAMS cuenta con algunas condiciones y oportunidades favorables.
Peru has the Programa de Turismo Social stipulated in articles 45 and 46 of the General Tourism Law that guarantees access to tourist activities for vulnerable minorities, one of them being people with visual disabilities (PDV) (acronym in Spanish). Objectives. This research seeks to design a tourism product for PDV in the Mateo Salado Archaeological Complex (CAMS) (acronym in Spanish) based on the perceptions of this population regarding access and tourist experience in archaeological complexes, and their expectations regarding a potential tourism product for PDV in CAMS, as well as the conditions and opportunities offered by the administration of this place for the design of the product. Methodology. It is a qualitative investigation with focus on psychological phenomenology, descriptive and applied. For this, in-depth interviews were conducted to PDV who have visited an archaeological complex, an authority from a PDV organization, a specialist in tourism products from a travel agency and the authority of the CAMS socio-cultural management area. Results. The PDV interviewed consider that these places are not accessible, so it must be equipped with elements related to infrastructure and services. Likewise, the CAMS administration has some favorable conditions and opportunities.
Peru has the Programa de Turismo Social stipulated in articles 45 and 46 of the General Tourism Law that guarantees access to tourist activities for vulnerable minorities, one of them being people with visual disabilities (PDV) (acronym in Spanish). Objectives. This research seeks to design a tourism product for PDV in the Mateo Salado Archaeological Complex (CAMS) (acronym in Spanish) based on the perceptions of this population regarding access and tourist experience in archaeological complexes, and their expectations regarding a potential tourism product for PDV in CAMS, as well as the conditions and opportunities offered by the administration of this place for the design of the product. Methodology. It is a qualitative investigation with focus on psychological phenomenology, descriptive and applied. For this, in-depth interviews were conducted to PDV who have visited an archaeological complex, an authority from a PDV organization, a specialist in tourism products from a travel agency and the authority of the CAMS socio-cultural management area. Results. The PDV interviewed consider that these places are not accessible, so it must be equipped with elements related to infrastructure and services. Likewise, the CAMS administration has some favorable conditions and opportunities.
Descripción
Palabras clave
Productos turísticos, Personas con discapacidad visual, Accesibilidad para personas con discapacidad, Huaca Mateo Salado, Sitio (Lima, Perú), Breña, Lima (Perú : Distrito), Pueblo Libre, Lima (Perú : Distrito), Turismo
Citación
Portillo, F. (2021). [Tesis de pregrado, Universidad Antonio Ruiz de Montoya]. Repositorio Institucional UARM.