Relación de ayuda en los voluntarios del Centro de Escucha Parroquia San Felipe Apóstol
Fecha
2021
Autores
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Universidad Antonio Ruiz de Montoya
Resumen
La presente investigación propone explorar cómo se construye la relación de ayuda desde la práctica de los voluntarios del Centro de Escucha de la Parroquia San Felipe Apóstol (CESFA), ubicado en Lima Metropolitana. Para ello, a partir de la aplicación de siete entrevistas semiestructuradas, se profundizó en el conocimiento de los elementos de la relación de ayuda, así como las vivencias y emociones que experimentan los voluntarios en este servicio. Los resultados obtenidos se organizaron en tres dimensiones: fase inicial, que evidenció diversos motivos de consulta como dificultades de ansiedad o sentimientos de abandono y soledad; intervención CESFA, donde se profundizó en las etapas que reflejan la construcción del proceso de acompañamiento; y relación de ayuda, en la cual los participantes definieron el concepto como un espacio para que el usuario, a partir de transitar por una dificultad, redescubra su potencial para el cambio.
This study explores how the helping relationship is built through the practice of volunteers at the Listening Center of the San Felipe Apóstol Parish (CESFA), located in Metropolitan Lima. To this end, seven semi-structured interviews were conducted to deepen understanding of the elements of the helping relationship, as well as the experiences and emotions felt by the volunteers in this service. The results were organized into three dimensions: initial phase, which revealed several reasons for consultation such as anxiety issues or feelings of abandonment and loneliness; CESFA intervention, where the stages reflecting the construction of the accompaniment process were analyzed; and helping relationship, in which participants defined the concept as a space for the user to rediscover their potential for change after going through a difficult experience.
This study explores how the helping relationship is built through the practice of volunteers at the Listening Center of the San Felipe Apóstol Parish (CESFA), located in Metropolitan Lima. To this end, seven semi-structured interviews were conducted to deepen understanding of the elements of the helping relationship, as well as the experiences and emotions felt by the volunteers in this service. The results were organized into three dimensions: initial phase, which revealed several reasons for consultation such as anxiety issues or feelings of abandonment and loneliness; CESFA intervention, where the stages reflecting the construction of the accompaniment process were analyzed; and helping relationship, in which participants defined the concept as a space for the user to rediscover their potential for change after going through a difficult experience.
Descripción
Palabras clave
Voluntarios, Consejería, Emociones y sentimientos, Psicología
Citación
Gonzales, L. (2021). Relación de ayuda en los voluntarios del Centro de Escucha Parroquia San Felipe Apóstol [Tesis de pregrado, Universidad Antonio Ruiz de Montoya]. Repositorio Institucional UARM. https://hdl.handle.net/20.500.12833/2350
